We accept phone orders Monday through Friday 8:30 am to 5:00 pm Eastern
Time. Just dial 317-573-9061. Our low prices justify paying a few cents for a long
distance call. (That's one way we keep the prices low.)
Fax & Mail Orders
You may fax your orders to 317-573-9060 or mail them to .ABC Company LLC, 1089 Third Avenue SW, Carmel, IN 46032.
Tax and Tax Exemption
The Internet Tax Freedom Act applies to taxation of Internet Service. In other words, based on this act you will not be taxed on access to the Internet and/or select services available through the Internet. This does not apply to sales of
products via the Internet. Since ABC Company LLC's.
corporate office is in Indiana, sales to an individual or organization in
Indiana is a taxable sale and therefore, we must collect the tax. Sales tax is charged to orders shipping to
Indiana and any other states where a manufacturer's warehouse or distributor is
located from which your order is being drop shipped directly to you within that
same state, unless you furnish us with a Certificate of Tax Exemption.
If you have a Certificate of Tax Exemption, you may fax or mail it to us with
Orders placed before 12:00 PM EST will generally be processed and shipped the same day.
Orders placed after 12:00PM EST will be processed the following business day. If there is a delay in shipping your merchandise, or if items are on backorder, we will contact you.
Please allow 5-7 business days for delivery of in-stock merchandise.
Longer for special order items. .
Packages shipping to Alaska, Hawaii, Puerto Rico, Guam and the U.S. Virgin Islands by UPS require air shipment. Please specify second day or next day air when you submit the order.
makes shopping on-line a safe and secure experience.
We ensure security on all credit card transactions. Your credit card ordering information will be fully encrypted
when sent via our Secure Order Form, using secure socket layer (SSL) and encryption technology. The encryption process takes all of the personal information and converts it into code that is securely transmitted over the Internet.
However, if you would prefer, you may place an order by telephone or fax.
Canceling or Changing your Order
If your order has not been shipped, you may cancel or change it by calling us at
Returns and Exchanges Policies
- Defective merchandise will be exchanged if returned within 30 days from the date of shipment. Refunds will not be issued for defective merchandise.
- All merchandise must be returned in its original package with all accessories that may have accompanied the original shipment.
- Merchandise will not be accepted for return if the supplies packaging have been opened.
- Return shipping cost will be the responsibility of the customer.
In some instances, products listed on our site may be temporarily out of stock.
If there is a delay with your order, we will inform you within one business day via E-mail.
Your order will be shipped immediately and any backordered items will be shipped
as soon as available.